Frequently Asked Questions

1. When will I receive my order?
For more information on our shipping times, please visit our Shipping and Handling page.

2. How can I track my order?
As soon as your order ships, you'll receive an email with a tracking number. You can track your package anytime using our Order Tracking Page.

3. Can I cancel or change my order?
We process orders quickly, so cancellations or changes must be made within 12 hours of placing your order. Please email us at info@decluttr.store as soon as possible.

6. Do you ship internationally?
Yes, we offer worldwide shipping. Some remote regions may experience longer delivery times or limited tracking.

8. Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your personal and payment information. Your security is our top priority.

9. What payment methods do you accept?
We accept all major credit/debit cards, and other secure payment methods depending on your location.

10. How can I contact customer support?
You can reach us anytime at info@decluttr.store or through our Contact Us page. We usually respond within 24 hours on business days.